Custom-built tools and automations for small businesses with needs that off-the-shelf software just doesn't fit. We figure out your process, then build the system that runs it.
Off-the-shelf apps do 80% of what you need, and make you work around the other 20% every day.
No one builds for a business quite like yours. So ask yourself:
Repetitive and predictable means it can be automated.
A system makes it permanent, even when they're away.
Great, until it breaks, gets overwritten, or hits its limit.
We handle everything technical, from the first set-up right through to ongoing upkeep, so you can simply use your system and get on with running your business.
We get everything live, configured on your devices, and your old data migrated in. No half-finished setup, no data left stranded in the old system.
Adding or removing users, resetting passwords, updating access and permissions, changing settings, tweaking how things work. Just ask, and we take care of it.
If something isn't working the way it's meant to, we fix it. No hourly billing for things that should just work.
Servers, databases, security, backups. All of it is our responsibility, not yours. It just works.
These are examples, not a fixed menu. The point is that it's built for you.
The systems that run your day-to-day work.
Web-enabled systems your customers interact with.
Make MYOB or Xero do the heavy lifting.
See your numbers, and make your tools talk.
That's the whole point. We build custom for your business, your process, your niche. If it doesn't exist yet, let's build it.
No surprises, no jargon. You know exactly what you're getting before you pay a cent.
We talk through your business, your process, and where the pain is. No cost, no obligation.
We write up a clear brief of what you need and the features it'll include, refined together until it captures exactly what you're after.
A fixed upfront build fee and a simple monthly fee. You accept when you're happy, or you don't.
We design it properly: diagrams and a clear plan of exactly how the system will look and work, so there are no surprises.
We build it, with a clear timeframe. You get a system made from the ground up around how you work.
It goes live, and we keep it running. Hosting, fixes, and changes are all handled.
Two parts: a one-off fee to build it, and a monthly fee to run it.
The monthly fee is all in: hosting, backups, bug fixes, small tweaks, and system administration are all covered. Every system is quoted individually after our chat, so these are starting points to give you a feel for what to expect.
Tools built from scratch for businesses the marketplace forgot.
A delivery business couldn't find any off-the-shelf tool that fit their workflow. Built a custom proof-of-delivery system tailored to exactly how they operate, capturing sign-offs, photos, and records in the field.
Built an automated system that categorises receipts and generates invoices ready for a quick review, turning hours of manual data entry into a few minutes of checking.
Custom timesheet capture with the reporting the business actually needed, built to fit the way they already work rather than forcing a change in process.
The first conversation is free. Tell us what's not working, and we'll tell you honestly whether we can build something that fixes it.
Or email directly: steve@smallbizsystems.com.au